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28/08/2025
TMA Solutions Shares Insights on AI-Driven Healthcare at The Future of Artificial Intelligence
On August 20, 2025, TMA Solutions participated in "The Future of Artificial Intelligence: Chapter 3" (TFOAI3), an annual business and technology event held in Ho Chi Minh City, Vietnam. The conference brings together corporate innovators, technology leaders, entrepreneurs, investors, and regulators from Vietnam, Singapore, and across Southeast Asia.As the region’s premier AI-focused forum, the event gathers key stakeholders to showcase emerging technologies and solutions, foster cross-border collaborations, and accelerate industry adoption. Discussions centered on how artificial intelligence is transforming industries, reshaping business models, and influencing daily life.The Future of Artificial Intelligence: Chapter 3 (TFOAI3) marks the third edition of this influential series at Ho Chi Minh City, VietnamAt the event, Ms. Yen Ho, Healthcare Product Lead at TMA Solutions, shared key insights during a panel discussion on how AI is transforming healthcare. She shared TMA’s journey from outsourcing to solution innovation, highlighted current barriers to adoption in Vietnam, and outlined the emerging opportunities that AI will bring in the coming years.With more than 15 years of dedicated R&D, TMA Solutions has steadily evolved from one of Vietnam’s largest IT outsourcing companies into a solutions provider with healthcare as a strategic focus. Ms. Yen explained that this shift is driven by two factors: the urgent need for digital healthcare as populations age and chronic diseases rise, and the rapid technological advances in AI, IoT, and cloud computing that now make scalable healthcare solutions possible. “AI is at the center — we use it to analyze health data, enable remote monitoring, and support preventive and personalized care. This helps us move from just outsourcing to being a solutions partner,” she noted, highlighting the importance of AI in reshaping healthcare."TMA Solutions joins leading voices at TFOAI3 to discuss the transformative role of AI in healthcareDuring the panel, Ms. Yen shared how AI is already making an impact in healthcare today. It has proven effective in areas such as medical image analysis, predicting readmission risks, automating repetitive tasks, and supporting clinical decision-making. At the same time, she noted its limitations, including the lack of holistic reasoning, human empathy, fully autonomous decision-making, and unresolved regulatory and ethical challenges. One of the most pressing issues she raised was the challenge of medical data in Vietnam:“Everyone talks about AI, but where is the budget for applying it? Who owns most of our data? After so many years of development, we lost most of the data — especially in Vietnam, where we still do not have a unified EMR system.”She explained that the absence of centralized electronic medical records and standardized frameworks has slowed AI adoption, making it difficult for promising initiatives to scale. To accelerate progress, she emphasized the need for centralized health data, open access for businesses to innovate, and solutions to insurance-related issues that distort patient records.Ms. Yen Ho highlights the need for centralized health data and standardized frameworks to accelerate AI adoption in Vietnam’s healthcare sectorLooking ahead, Ms. Yen highlighted three areas where AI could bring the most impact in the next three to five years: predictive diagnostics fueled by the widespread adoption of wearable devices, operational automation driven by AI agents, and AI companions to support elderly care and mental health. Each of these developments, she argued, reflects real market needs rather than technology alone.TMA Solutions joins fellow panelists at TFOAI3 to discuss AI innovation and adoption in Southeast Asia’s healthcare sectorThrough her participation at TFOAI3, Ms. Yen demonstrated TMA Solutions’ commitment to driving AI applications on healthcare innovations. With decades of software engineering expertise and a growing portfolio of healthcare solutions, TMA continues to partner with both global and local organizations to create scalable, impactful applications that improve patient care and advance the digital healthcare ecosystem in Vietnam.